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can anyone give me good opening sentences for writing a formal letter to any high official complaining about something

This is to inform you that..........

I would like to attract your attention to...........

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i would like you to take some of your precious tym to give the (bla bla incident ) some thought and attention ...............

the above lines can be used

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this is of some importance that u should spent some of your precious time to solve the problem that are facad by us.

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