FAQs

QUESTION

    Log-in & Free Registration

  1. How do I join Meritnation.com?

  2. Why should I join Meritnation.com?

  3. I forgot my password. What should I do?

  4. How do I change my password?

  5. How can I edit/update my profile details?

  6. How much time will I need to spend on Meritnation.com?

  7. Website Features

  8. What all does Meritnation.com offer?

  9. How will the Formative Assessment System help me learn faster?

  10. Can I take Formative Assessment for a topic more than once?

  11. I am a student of class V and cannot view Formative Assessments in my Study Center page. Why is it so?

  12. I am unable to locate certain questions in your NCERT solutions. Why is that so?

  13. Are the NCERT solutions available on Meritnation.com absolutely free?

  14. Are the NCERT solutions updated as per the latest curriculum?

  15. While trying to view the free NCERT solutions for my class I am able to view only the question and not the solution. Why is that so and how can I view the solutions for all the questions?

  16. Where can I view the videos & animations for my class?

  17. Where can I view the videos for NCERT solutions?

  18. I am unable to listen to the audio and/or view the videos on your site? What could be the possible reason?

  19. Is it sufficient if I only read the study material?

  20. Where can I find study content for English grammar?

  21. How do the interactive games and activities help me learn?

  22. I am not able to view the activities on the website. What do I need to do to be able to view the same?

  23. How will Revision Notes help me prepare for my exams?

  24. Where can I find the Revision Notes for my class?

  25. I am unable to download PDF files, how do I get the same?

  26. Is studying using the Revision Notes enough to guarantee a good performance in the exams?

  27. What are the benefits of taking chapter-wise Practice Tests?

  28. What are Model Tests?

  29. How do I view the results after taking a test?

  30. How will the Reports help me to evaluate my performance on the tests?

  31. What are Personality Tests?

  32. Do I have to take all the personality Tests at one go?

  33. What are aptitudes? Why should I take an Aptitude Test?

  34. What are the aptitudes that the Aptitude Test will assess me on?

  35. I have taken the Personality and Aptitude Tests once. Can I take them again?

  36. What is the Interest Test?

  37. What are Skill Builders?

  38. Subscription

  39. What are the modes of payment available if I wish to buy any Meritnation product?

  40. If I buy any course, for how long will it be valid?

  41. How soon will my services get activated?

  42. How secure is the payment that I make through your website?

  43. Can I cancel my subscription?

  44. Will I have to pay additional service tax over the price quoted?

  45. Will my free registration get cancelled after expiry of my paid membership?

  46. Customer Care

  47. If I face any problem with regard to the website, who do I contact and how?

  48. How can I give a feedback about the website?

  49. Other Queries

  50. Do I need a broadband connection to use Meritnation.com?

SOLUTION

    Log-in & Free Registration

  1. How do I join Meritnation.com?

    To be a part of Meritnation.com, one has to go through a simple registration procedure, that is absolutely free. The following steps are to be followed for registration:

    • Log-on to www.meritnation.com
    • Click on "Login" if you are an existing user
    • If you are a new user fill in your required details in the "Join Now!" box at the right panel of the home page
    • Once completed, click the "Join Now" button

    You now become a registered member of Meritnation.com

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  2. Why should I join Meritnation.com?

    Meritnation.com is an online learning portal that is dedicated to provide quality learning and assessment solutions to students studying under CBSE, ICSE and leading state boards. Meritnation.com caters to the learning needs of students through its high-quality study content in the form of multimedia-enriched study material, adaptive formative assessments, comprehensive NCERT solutions, explanatory videos & animations, a variety of tests, revision notes and lots more.

    On joining Meritnation.com you get-

    • Free access to NCERT solutions for all subjects
    • Free access to free study videos from web
    • Free access to 'Ask & Answer' section wherein students can ask questions and get answers from Meritnation Experts and other students at Meritnation
    • Free study content for first chapters of all subjects & lots more


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  3. I forgot my password. What should I do?

    If you have forgotten your password you can request for a password reset mailer to be sent to your registered email address. Click here to request for this password reset mailer. You will receive a mail with re-set password and you would be able to login again.

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  4. How do I change my password?

    To change your password, log-in to your Meritnation.com account and click on the 'My Profile' Option tab. Select 'Change Password' tab in the green band and fill in the necessary details to change password.

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  5. How can I edit/update my profile details?

    In order to edit/update your profile, you need to first log on to Meritnation.com using your user id & password & then click on 'My Profile' tab in the light blue band. Once you are on your 'My Profile' page, click on 'Edit Profile' tab in the green band & start updating/editing your account details. Once you are through with updating your account details do not forget to click on 'Update'. This will ensure that your profile now reflects the new details that you have specified.

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  6. How much time will I need to spend on Meritnation.com?

    At Meritnation.com you have the advantage of choosing when to study and how much to study. You can log on any time and spend any amount of time ( from a few minutes to look at the solution of a question, to a couple of hours to take a test, view all solutions and review concepts through Revision Notes) . An effective use of the resources at Meritnation.com to supplement and accelerate your learning will largely depend on your judicious selection of the chapters/topics presented to you and the order in which you choose to review them.

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  7. Website Features

  8. What all does Meritnation.com offer?

    Meritnation.com offers online study content for CBSE, ICSE, Maharashtra, Karnataka & Tamil Nadu boards for classes I-XII.

    Subjects Covered: Maths, Science, English, Hindi, Social Studies, Sanskrit, General Knowledge (G.K.), Political Science, Psychology, Accountancy & Sociology.

    Special Exam Packs: Olympiad Test Pack, AIEEE Test Pack, BBA Test Pack, Common Proficiency Test Pack, NTSE Test Pack and Proficiency Tests for Maths & Science.

    Select your class from the drop down to view a detailed list of Meritnation Courses for your class



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  9. How will the Formative Assessment System help me learn faster?

    The Formative Assessment System is an adaptive assessment (test) engine designed to measure a student's understanding of the underlying concepts and uniquely identify every individual student's weak areas within a given topic. The questions that a student sees will be based on his/her response to the previous question, thereby no two students will see exactly the same set of questions.

    The three steps in "Formative Assessment" are:

    • Step 1: Take an assessment (test)
    • Step 2: View report that summarizes your performance.
    • Step 3: Get a customized study plan on the basis of your performance

    Thus, the Formative Assessment System helps create an environment that facilitates faster and effective learning.

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  10. Can I take Formative Assessment for a topic more than once?

    The Formative Assessments available on Meritnation.com help in identifying concepts that you are weak in. The adaptive nature of the Formative Assessment system thus begins its process of searching for 'weak links' in your understanding of concepts from the minute you mark your response to the first question. The system therefore does not allow you to re-take the assessment for a given topic once you have completed it.

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  11. I am a student of class V and cannot view Formative Assessments in my Study Center page. Why is it so?

    Formative Assessments are only available for Maths & Science for CBSE board, classes VI-X.

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  12. I am unable to locate certain questions in your NCERT solutions. Why is that so?

    We have taken care to ensure that our NCERT Solutions are aligned exactly to the questions in the NCERT textbooks. However, if you are unable to locate a question, please write in to us with your user name, class, subject, name of the chapter, and the question along with the specific question number as per NCERT textbook. Please send these details at help@meritnation.com and we will revert with the solution.

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  13. Are the NCERT solutions available on Meritnation.com absolutely free?

    Yes, the NCERT solutions on Meritnation.com are available for free. In order to view the same you will have to register on Meritnation.com.

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  14. Are the NCERT solutions updated as per the latest curriculum?

    Yes, the NCERT solutions available on Meritnation.com are aligned to the latest curriculum. The end-of-chapter NCERT solutions are regularly reviewed and updated to ensure that students access only updated and relevant content.

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  15. While trying to view the free NCERT solutions for my class I am able to view only the question and not the solution. Why is that so and how can I view the solutions for all the questions?

    In order to view the free NCERT solutions available on the website you will need to register with Meritnation.com. If you already have an account you will need to log in using your Meritnation ID and password to view the NCERT solutions available on Meritnation.com. Registering on Mertination.com is free.

    To register for free click on the following link http://www.meritnation.com/users/registration

    To log-in click on the following link http://www.meritnation.com/users/login

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  16. Where can I view the videos & animations for my class?

    The videos & animations are integrated with the relevant study material and are available inside the Study Material organized topic wise for every chapter. To view sample videos for your class, go to 'Demos & Samples'. In addition you may also view relevant videos for your class under the 'Resources' tab. These are videos selected by Meritnation Experts from the web and arranged class-wise.

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  17. Where can I view the videos for NCERT solutions?

    To view a video accompanying the NCERT solution, you will have to click on the 'Video' button in the grey band alongside the 'Answer' & 'Discussion' buttons.

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  18. I am unable to listen to the audio and/or view the videos on your site? What could be the possible reason?

    If you are unable to listen to the audio or view the video on our site, please check the speed of your Internet connection and also ensure that your PC has a Flash player. You'll need a broadband connection with at least 256+ Kbps for best viewing experience.

    If the problem persists, please contact us at help@meritnation.com

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  19. Is it sufficient if I only read the study material?

    While 'Study material' is intended to clarify your understanding of concepts, it is equally important to assess your learning through Test Papers, Activities and Formative Assessments. Additionally, you can always count on the 'Revision Notes' to help you immensely as you prepare for your exams.

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  20. Where can I find study content for English grammar?

    • To locate study content for English grammar for your class first log on to your Meritnation account using your username/e-mail and password
    • Then click on 'English' tab in the light-blue band
    • Select 'English Grammar' from the drop down menu that is next to 'Change Textbook' below the green band

    You can follow the same procedure to locate study content for different books within Maths, Science, Hindi and other subjects of your class.

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  21. How do the interactive games and activities help me learn?

    The interactive games and activities help to speed up the learning process by providing the learner an opportunity to learn by 'doing'. This active involvement of the learner helps in revising concepts previously learned, while at the same time keeping the fun element in the learning process intact.

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  22. I am not able to view the activities on the website. What do I need to do to be able to view the same?

    You will need to have 'Adobe Flash' player installed in your system to be able to view the activities. In order to download 'Adobe Flash' simply click on the link below and follow the steps mentioned to download the player. If the problem persists, please contact us at help@meritnation.com

    Click here to download 'flash' player www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

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  23. How will Revision Notes help me prepare for my exams?

    Revision Notes are concise, end-of-chapter highlights that will help you to quickly revise the main concepts just before an exam. These ready-to-use Revision Notes are complete with diagrams and simple illustrations to help in quickly understanding key concepts. You can even print these notes to keep them handy for last minute revisions.

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  24. Where can I find the Revision Notes for my class?

    Revision Notes for all subjects are available under the 'Test Papers’ section that is next to the 'Study Center’ tab. Along with Revision Notes, the Test Papers section also contains Model Tests and Solved Board Papers for your class to help you accelerate your preparations before exams.

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  25. I am unable to download PDF files, how do I get the same?

    In order to download the PDF files you need to have the Adobe Acrobat Reader installed in your system. In case you face a problem while downloading the PDF files, please follow the given procedure:

    Login to http://get.adobe.com/reader/ and follow the steps mentioned to download the reader. If you are still unable to download the same, mail us at help@meritnation.com with the details of your login name, class, name of the chapter and name of the revision note that you wish to download.

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  26. Is studying using the Revision Notes enough to guarantee a good performance in the exams?

    Revision Notes are intended to help students quickly refresh their memory for all important concepts in the chapter. However, to make the revision exercise thoroughly effective students should also go through the Practice Tests available for every chapter and also take the full-course Model Test papers. A thorough revision exercise such as this alone can help students face their exams confidently.

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  27. What are the benefits of taking chapter-wise Practice Tests?

    Chapter-wise Practice Tests help to assess your understanding of key concepts in a chapter. These tests are available in MCQ & descriptive formats to help you evaluate your proficiency levels for the chapter, before you proceed to the next chapter.

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  28. What are Model Tests?

    The Model Test papers available at Meritnation.com are full-course tests that help you thoroughly measure your preparedness before the final examinations. Revising using these Model Test Papers towards the end of the academic year just before the final exams is a good way to use them. Model Test Papers give you an opportunity to check how well you have understood the concepts, and at the same time when taken with complete seriousness like a 'real’ exam, these can also help develop effective exam-taking skills.

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  29. How do I view the results after taking a test?

    You can view the results immediately after taking any Practice Test (MCQ) or MCQ Model Tests by clicking on the 'View Report’ button.

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  30. How will the Reports help me to evaluate my performance on the tests?

    The performance report not only show the marks obtained by you in that particular test but also gives explanations for incorrect choices. This performance report also contains a detailed comparative report that compares your performance with that of other students across the country. This report also recommends customized study material to help improve in your weak areas. The performance reports on Meritnation.com thus help assess preparation levels accurately, and take timely remediation action, if required.

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  31. What are Personality Tests?

    The Personality Tests on Meritnation.com are a collection of 20 scientifically devised tests that are based on extensive research in various areas of personality. These tests enable you to delve deeper into yourself and get valuable insights about your strengths and weaknesses.

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  32. Do I have to take all the personality Tests at one go?

    Yes, you may choose to take all the 14 Personality Tests at one go. If you select at least 2 areas that you want to take a test on, you can go right ahead and start your personality assessment.

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  33. What are aptitudes? Why should I take an Aptitude Test?

    The term 'aptitude’ refers to the ability or innate potential in a given area. Different careers require different aptitudes. Having a clear idea about your strengths and weaknesses will enable you to improve in your weak areas and polish your strengths, as you work towards realizing your career goals.

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  34. What are the aptitudes that the Aptitude Test will assess me on?

    The Aptitude Test on Meritnation.com is called the David’s Battery of Differential Aptitude (DBDA). It assesses you on the following 7 areas-Verbal, Numerical, Closure, Spatial, Mechanical, Clerical and Reasoning abilities.

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  35. I have taken the Personality and Aptitude Tests once. Can I take them again?

    No. The Personality and Aptitude Tests can be taken only once.

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  36. What is the Interest Test?

    The Interest Test is geared to help you identify your high interest areas across 14 areas and thereby help you identify fields of study/career best suited to your unique interest profile.

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  37. What are Skill Builders?

    The Skill Builder section contains a series of modules in various formats, developed to help you build some specific skills. These modules will assist you in improving and polishing the rough edges in your personality and will enable you to put your best foot forward, not only in academics but in life as a whole.

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  38. Subscription

  39. You can use any of the following modes of payment to buy/ subscribe to the Services:

    A. Pay Online by Credit Card/ Debit card/ Net banking / Cash Cards (ITZ/Done) or Mobile Payments: Pay online in Indian Rupees. Select the service you wish to avail and click on "Buy Now". Select the package, enter your username/password if you are a registered user of meritnation.com and select the respective payment option. Enter your card details or account details on the subsequent page on the payment gateway and submit the details. Paying through your credit/debit card and Internet bank account is completely safe at Meritnation.com. The successful payments will be activated immediately.

    B. Cheque/DD: Simply draw a Cheque/Demand Draft on a Delhi Bank in favour of "Applect Learning Systems Pvt. Ltd" payable at New Delhi You can send it to our New Delhi Office at A-221, Okhla Phase-I, New Delhi, 110020. Please mention order-id, username and contact details at the back of your cheque.

    C. Cheque deposit at ICICI branch: Select this mode of payment after having selected services, you will be taken to next page where you have to mention cheque No and nearest ICICI branch where you will deposit the cheque. Please make a cheque in favour of "Applect Learning Systems Pvt. Ltd" and deposit it in our account number 002905005784.

    D. Credit Card by FAX: Select this mode of payment after having selected services you will be taken to next page where you will get a form to be downloaded. This is the form which needs to be filled by you, signed and then faxed at 011-47195310 along with your photo id.

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  40. If I buy any course, for how long will it be valid?

    Your paid subscription for a Meritnation course is typically for a period of 1 academic year. However, the exact period of validity varies depending on the month in which the purchase is made, and also from course to course. For any specific query pertaining to the validity of any course, please connect with the customer service department. Call 011-40705070 or email at help@meritnation.com

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  41. How soon will my services get activated?

    If you use the online payment facility while using your credit card, debit card or an internet enabled account, the package will be activated immediately. In case of other modes of payment, the services will be activated within a timeline of 3-5days depending on the payment option selected. You can choose to pay using Credit Cards / Debit Cards / Net Banking/ Bank Transfer / Cheque / Demand Drafts / Money Orders / Mobile Payments / Cash on Delivery etc. Click here to pay online.

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  42. How secure is the payment that I make through your website?

    We are using payment gateways of PaySeal (ICICI) and CCAvenue which are secure gateways as accredited by Verisign, agency providing SSL certificates to websites and payment gateways.

    As an additional measure of security you will have to enter a password after entering your credit/debit card details. This is an attempt to curtail the misuse of your credit card even if gets lost or stolen!

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  43. Can I cancel my subscription?

    Once a product/service has been purchased by you, Meritnation will not be able to provide any refund, either in full or in part. We suggest that prior to making a purchase decision you go through the demos and other free content available on the website.

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  44. Will I have to pay additional service tax over the price quoted?

    No, the price quoted is inclusive of all taxes.

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  45. Will my free registration get cancelled after expiry of my paid membership?

    Your free registration with Meritnation.com will continue even after the expiry of your paid membership. However, you will be able to view only the free content available for your class.

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  46. Customer Care

  47. If I face any problem with regard to the website, who do I contact and how?

    If you face any problem on our website, please contact Meritnation.com by sending us an e-mail at help@meritnation.com or call us at 1-860-5005556/011-40705070

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  48. How can I give a feedback about the website?

    You can mail us at help@meritnation.com with your feedback and suggestions.

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  49. Other Queries

  50. Do I need a broadband connection to use Meritnation.com?

    For proper functioning of the website we recommend that you should have a broadband connection.

    Recommended connection: 512 kbps & above

    Minimum connection speed: 256 kbps

    Though it will also work at lower connection speeds, for an optimum learning experience it is recommended that you have at least the minimum connection speeds specified above.

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