anjali had been working with tata enterprises for the last ten years. she was famous for her dedication towards the work. when the manager senior retired, all her colleagues thought that now anjali would be promoted. but to everyone's surprise the vacant post was filled by an outsider miss monika. anjali felt demoralised and her performance started declining. she would absent herself often and could not meet her targets.
miss monika was a good leader who would not only instruct her subordinates, but also guide and inspire them. she noticed anjali behaviour and felt that her performanace could be improved. she started involving anajli in decision making issues related to the organisation and made her a part of a high level joint management committee. anjali was now punctual to office and her performance started improving.


identify the function of management being performed by monika.
name the element of the above function of management which helped monika to improve anajli behaviour.