Having transformed 2500 Kirana Stores across eight cities in to virtual supermarkets, the Startup Quick Bizz further decided in advance, to collaborate with 15000-20000 store owners in top 30 cities of the country by the end of this year. The company has set in its eye on digitising over 1,00,000 kirana stores over next 18-24 months.
a) Identify and explain the step in the process of one of the functions of management discussed above.
b) Also, explain the last step to be performed by Quick Bizz as part of the process.