Help please ASAP!!!!

Dear Student,
Given below is an outline that will help you frame a complete answer, as this is a creative writing task. Refer to the Website to find the format of a formal letter.

• I am writing this letter to let you know about the horrible experience that I had at your store.
• I had purchased a music system from your store on 7th October 2019.
• Exactly a week after it was purchased, it stopped working.
• The buttons were not functioning well and the system failed to play music.
• I have made complaints regarding the same several times, but in vain.
• The attitude of the staff in the store was disappointing and rude.
• I want you to look into this matter at the earliest.

I hope you find this answer helpful. Please post more questions on the forum to be assisted by our team.
Thank you.