Ndvuna has a job on weekends at Mr Price store as a packer. Ndvunas three best friends are shopping in the store one day and he notices one of them slip.a t shirt under her jacket. Ndvuna ask her to put it back. She refuses, starts calling him names and storms out of the store. Ndvunas boss sees this on the security camera, confronts him and decide to terminate him. He says that Ndvuna did not follow the store policy and procedures in handling the matter. I dentify the problem on this scenario and provide possible solutions to repair the relationship?
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