The profits and market share of Dana Choga, which was in food catering and bakery business, started declining. The customers were annoyed as many a times they did not get what they had ordered for. The chef was always short tempered as the ingredients required by him were usually not available, the store manager complained that he always ordered whatever requisitions were given to him but then also he was blamed. The delivery boys were frequently late to deliver, the person at the reception always complained that the orders taken by her were not met promptly. (i)State which quality of management is missing in the above organisation. (ii)Explain any three features of this quality of management.
Dear Student,
Here is your answer,
Ans (i) quality of management Coordination is missing in the above organisation.
(ii)
Here is your answer,
Ans (i) quality of management Coordination is missing in the above organisation.
(ii)
Features of Coordination:
- It integrates group efforts into purposeful work activity.
- It ensures unity of action as it acts as a binding force between and among departments.
- It is a continuous on-going process as it is required till an organisation exists.