what do we mean by intranet?and what is the difference between knowledge process outsourcing and business process outsourcing
Intranet is a computer network used to share information within the same organisation.KPO differs from BPO in the sense that the activities under a KPO is knowledge and information-oriented, while those under the latter is process-oriented. In fact, the functions performed by a KPO are much more complex and specified than a BPO as the business processes in KPOs are much more knowledge-intensive. Moreover, individuals working in KPOs not only possess highly specialised knowledge and skills but also earn higher salaries than those in BPOs. Thus, the demand and scope of KPOs are much wider than those of BPOs as they provide cost-effective and efficient services by being highly specialised.