Write a dialogue on the conversation with your telecom customer care.
Here's a short conversation between you and your telecom customer care:
You- Hello, I had to dial this number today as it has been nearly 2 weeks that my telephone line is dead and no one has yet arrived to repair it!
Customer Care- We are extremely sorry ma'am ( or sir). A person from our department had gone to your residence 3 days ago, but your house was locked and so he returned back.
You- Oh! I didn't know this...I had to go for an important task; moreover I hadn't thought that one would arrive so many days after I register a complaint,
Customer Care- Ma'am we apologize for providing you inconvenience. Our repair-man will certainly arrive at your place today at the evening.
You- Okay, But kindly make sure that he does arrive today...
Customer care- Sure! Ma'am I reassure you your telephone we be all repaired by tonight.
You- Okay...fine...Thankyou.
Hope this helps you :)
You- Hello, I had to dial this number today as it has been nearly 2 weeks that my telephone line is dead and no one has yet arrived to repair it!
Customer Care- We are extremely sorry ma'am ( or sir). A person from our department had gone to your residence 3 days ago, but your house was locked and so he returned back.
You- Oh! I didn't know this...I had to go for an important task; moreover I hadn't thought that one would arrive so many days after I register a complaint,
Customer Care- Ma'am we apologize for providing you inconvenience. Our repair-man will certainly arrive at your place today at the evening.
You- Okay, But kindly make sure that he does arrive today...
Customer care- Sure! Ma'am I reassure you your telephone we be all repaired by tonight.
You- Okay...fine...Thankyou.
Hope this helps you :)