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READ THE FOLLOWING PASSAGE AND MAKE NOTES ON IT USING?ABBREVIATION, INDENTATION AND SUITABLE FORMAT?ALSO , WRITE ITS?SUMMARY IN AROUND 80 WORDS..


1. A good business letter is one that gets results. The best way to get results is to?develop a letter that, in its appearance, style and content, conveys information?efficiently. To perform this function, a business letter should be concise, clear and?courteous.

2. The business letter must be concise: don?t waste words. Little introduction or?preliminary chat is necessary. Get to the point, make the point, and leave it. It is?safe to assume that your letter is being read by a very busy person with all kinds?of papers to deal with. Re-read and revise your message until the words and?sentences you have used are precise. This takes time, but is a necessary part of a?good business letter. A short business letter that makes its point quickly has much?more impact on a reader than a long-winded, rambling exercise in creative writing.?This does not mean that there is no place for style and even, on occasion, humour?in the business letter. While it conveys a message in its contents, the letter also?provides the reader with an impression of you, its author: the medium is part of the?message.

3. The business letter must be clear. You should have a very firm idea of what you?want to say, and you should let the reader know it. Use the structure of the letter?the paragraphs, topic sentences, introduction and conclusion?to guide the reader?point by point from your thesis, through your reasoning, to your conclusion.?Paragraph often, to break up the page and to lend an air of organisation to the?letter. Use an accepted business-letter format. Re-read what you have written?from the point of view of someone who is seeing it for the first time, and be sure?that all explanations are adequate, all information provided (including reference?numbers, dates, and other identification). A clear message, clearly delivered, is?the essence of business communication.

4. The business letter must be courteous. Sarcasm and insults are ineffective and?can often work against you. If you are sure you are right, point that out as politely?as possible, explain why you are right, and outline what the reader is expected to?do about it. Another form of courtesy is taking care in your writing and typing of the?business letter. Grammatical and spelling errors (even if you call them typing?errors) tell a reader that you don?t think enough of him or can lower the reader?s?opinion of your personality faster than anything you say, no matter how idiotic.?There are excuses for ignorance; there are no excuses for sloppiness.

5. The business letter is your custom-made representative. It speaks for you and is a?permanent record of your message. It can pay big dividends on the time you?invest in giving it a concise message, a clear structure, and a courteous tone.
Avita Dohare asked a question
Subject: English, asked on on 18/1/19
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Chand Tomar asked a question
Subject: English, asked on on 9/10/20
1.The term earthquake is applied to any tremor or shaking of the ground. Many

earthquakes are so gentle as to pass almost unrecognised, others are sufficiently pronounced to

excite general alarm, while some spread enormous destruction. Destructive earthquakes are

usually confined to limited regions. The usual phenomena recorded in well-known earthquakes

are first a trembling, next one or more severe shocks, and then a trembling which gradually dies

away. In most cases, each shock lasts only a few seconds, but the tremblings that follow may

continue for days, weeks, or even months. Noises of various kinds usually accompany an

earthquake. They have been likened to the howling of storm, the growling of thunder, the

clanking and clashing of iron chains, or the rumbling of heavy wagons along a road. Such

noises are conducted through the ground, or they may travel through the sea or air, and are often

heard at great distances from the place where the shock is felt. Some earthquakes, however, are

not accompanied by these noises. At the time of the terrible shock which destroyed Riobamba

in Ecuador on February 4, 1797, a complete silence reigned.

2.Many changes are produced on the earth?s surface by earthquakes. They cause landslips

and cracks in the earth, which will sometimes alter the drainage system of a country. They are

frequently accompanied by great sea waves, which will often sweep rocks and sand great

distances inland. Permanent elevations and depressions of land are sometimes caused. After the

great earthquakes of 1750, the coast of Chili was found to have been permanently raised from

three to four feet. Well-known examples of permanent depressions are those of the Rann of

Kutch and the coastlands near Chittagong, which suddenly sank during the Bengal earthquake

of 1762.

3.Earthquakes are the most common in volcanic and mountainous regions, and many of

them are no doubt due to volcanic action. These appear to originate in the sea, and may be due

to the flashing into steam of the water which finds its way down through cracks to theunderlying heated rocks. Others appear to originate in volcanoes themselves, being due to the

explosion of vapours which expand. Many other causes are ascribed, of which two may be

mentioned. Some earthquakes may be due to the collapse of hollows beneath the ground, and

others again to the snapping of strata which has been subjected to too great a strain. It is

noticeable that most earthquakes occur during the cold months of winter.

4.Among destructive earthquakes in modern times may be mentioned the one that altered

the Straits of Messina between Italy and Sicily in 1908, and the terrible upheaval in Japan in

1925, which destroyed whole towns and caused the death of thousands of people.

(a) Make notes of the contents of the passage you have read. Use a format you

consider suitable. Use recognisable abbreviations where necessary. Give a suitable

title to the passage. 4

(b) Make a summary of the passage.?
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