Q-17- Directing (a) Between which people the formal and informal communication is taking place in the attached paragraph? (B) Identify the different stages of communication process along with some clues. (c) which value has been destroyed here? See attachment for paragraph​

Dear student,

a) Formal communication is taking place between Mr. Shaukar and his PA
Informal communication is taking place between Mr. Om Shaukar and Mr. Ram Tripathi.

b) The different stages of communication are:
i) Sender- "Mr Tripathi told ...................latter company."
ii) Message- " some of big customers............latter company."
iii) Encoding- "Mr Shaukar explained...........to be sent to the customer."
iv) Media- "P.A. prepared...........big customers."
v) Decoding- "PA prepared .............big customers".
vi) Receiver- big customers.
vii) Feedback- "very soon..........company's office."

c) Secrecy is destroyed here. The marketing manager has shared confidential information of his company which the CEO had used for benefit of his company.

Regards

  • 1
between mr. ram tripathi and mr. sahukar- informal communication
between mr. sahukar and his p.a - formal communication.
c) keeping confidential information secret
  • 1
What are you looking for?