Q) Why do logic and reason fail to explain that which is true?

In many scientific circles, the only truths are those that can be explained with logic and reason. Religious people use a different metric, but they too have a way of calibrating their truths with logic and reason.

So why are logic and reason such miserable tools for explaining the world around us? It’s as if the world around us was perfect, and then someone divided by zero. Everything perfect has a touch of that one secret ingredient known as chaos.

Is order more perfect than chaos? Or is chaos just a higher form of order? How will we ever know if we can’t explain it with logic and reason?