Question no 20

​Q20. A company is manufacturing washing machines. There is a well defined system of jobs with a clear and definite authority, responsibility and accountability in the company. But people are not allowed to interact beyond their officially defined roles, As a result the company is not able to adapt to the changing business environment. The workforce is also not motivated due to lack of social interaction. The company is facing problems of procedural delays and inadequate recognition to creative talents.

        (i) Suggest how the organization can overcome the problems faced by it.

       (ii) Give any two benefits it will derive from your suggestion.

1) part by adopting informal communication in the offices and accepting suggestions from employees
2) advantages of informal communication:
Fast communication
Importance to social needs

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