what is the difference between FORMAL RALATIONSHIP and INFORMAL RELATIONSHIP?
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Basis of Difference | Formal Relationship | Informal Relationship |
Meaning | It is an officially defined system of roles and authority (superior subordinate relationship) in an organisation | It refers to a network of relationships that arise out of informal communication among the employees of an organisation |
Formation | It is deliberately created by the managers. | They arise spontaneously and are not deliberately created by the managers. |
Flow communication | The flow of communication in a formal relationship is as per the scalar-chain | In an informal relationship communication does not follow a pre-defined path and flows freely. |
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