What is the rationale behind the enactment of Consumer Protection Act 1986?
The Consumers were the worst affected out of a trade cycle procedure as they could be easily duped by the sellers or producers of products. Before the enactment of this act the consumers were easy targets as victims of the producers in the following ways-
1.Non-awareness regrading the market price of a particular product: A consumer who's not used to the duping techniques of sellers could be easily fooled by some clever sellers making easy money by demanding higher price for the same good being sold at a much cheaper rate some where else. The price of a commodity in a perfectly competitive market is bound to be the same everywhere , sellers demanding higher prices will loose customers. But people who are not aware of the prevailing market price of the commodity they want to buy might be fooled.
2.Quality of the product- The quality of the good is a very important fact affecting the price of the commodity. If the quality is not equivalent to the price asked for the good then the buyer's interests will be toyed with against which the government should be considerate towards.
3.Adulteration of goods: To protect the consumer's rights from being hampered severely stringent steps must be taken in order to protect the goods from being tampered with through adulteration. Adulteration might affect health due to the harmful substances mixed to get the desired apparent appearance.
4.Forum for the redressal of the grievances of the consumers: The act also helped in establishing a permanent forum where the aggrieved consumers could lodge cases against sellers and goods sold.
To sum up, the act was an action and positive measure against the forces bent upon harming the consumers to make easy money by hook or crook. Just like sellers consumers needed protection equally against having their rights tampered. It was passed to protect the consumer's rights to promote a balanced market structure.