You are the proprietor of Battery Solutions, SCF 7, Nagina Road, Hyderabad. A batch of
batteries you sold has been returned by your customers with complaints of poor
performance. Write a letter of complaint to the manufacturer M/s Electra Power Batteries,
27 Industrial Area, Kaligunge, Kolkata asking for a replacement of defective batteries.

Dear student,

The answer is as follows:

Battery Solutions,
SCF 7, Nagina Road,
Hyderabad

1st April, 2020

The Manufacturer
M/s Electra Power Batteries,
27 Industrial Area,
Kaligunge,
Kolkata 

Dear Sir/ Madam

Subject: Seeking replacement of defective batteries supplied

This is to inform you that a batch of batteries supplied by your company has been found to be defected. A customer has complained about the same and has returned the lot. As the batteries bought against challan no. ARFGT554679 are still under warranty, I would request you to kindly replace the same and oblige me. 

Kindly send the new batteries latest by 15th of April, 2020 and the defected pieces have already been dispatched with courier receipt no. RTDC55664421.

Thanking you in anticipation!

Yours truly
ABC

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