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Position: QC Executive - Maths (Delhi - Okhla Phase 1)

 ABOUT MERITNATION

We introduce ourselves as Meritnation,com, a joint venture of Naukri.com. Founded in 2009, Meritnation is India's largest online education platform. We have the world's most advanced study material with over 7000+ animated videos, an unlimited question bank & comprehensive sample papers. With online study materials, interactive video tutorials, live tests, solved papers, revision notes and much more, 

With millions of students across 9 countries, we are India's leading online learning portal for school children. Meritnation cater to course offering for class 1 to 12 and entrance examination (engineering and medical) segment. The company has subscribers PAN India as well as in the Mid-East and has offices across 18 cities in India.

Please visit www.meritnation.com to know more about the Company.

 

 Position : QC Executive - Maths

Location : Delhi – Okhla

Reporting to: Manager/ TL – Ask & Answer

Shift Timing: 10:00 AM to 7:00 PM

 

 

POSITION OVERVIEW

 

The job is completely based on subject specific learning and hands on involvement into activities such as Q&A, online answering, content creation.

 

JOB RESPONSIBILITIES

Answering

1.    Answering user queries on live chat platform

2.    Helping Meritnation users to understand the asked question and guiding them through solutions.

 

Training

3.    Conducting and effectively coordinating induction and orientation sessions.

4.    Developing training modules and delivering sessions to interns/ freshers.

 

Quality

5.    Reviewing online content, Q&A, tutoring sessions for:

6.    Content accuracy

7.    Language

8.    Plagiarism and formatting

9.    Solution flow

10. Interacting with SME's/ online tutors and sharing feedback.

11. Conducting periodic quality audits.

 

 ORGANIZATIONAL ALIGNMENT 

 

Reporting to: Manager/ TL – Ask & Answer

Qualification:

 

A Bachelor or Masters Degree in the relevant field or subject.