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Board Paper of Class 12-Commerce 2011 Business Studies Delhi(SET 1) - Solutions

General Instructions:
(i) Answer to questions carrying 1 mark may be from one word to one sentence.
(ii) Answer to questions carrying 3 marks may be from 50 to 75 words.
(iii) Answer to questions carrying 4-5 marks may be about 150 words.
(iv) Answer to questions carrying 6 marks may be about 200 words.
(v) Attempt all parts of a question together.
  • Question 1

    Your grandfather has retired as the Director of a manufacturing company. At which level of management was he working? Different type of functions are performed at this level. State one function.

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  • Question 3

    What is meant by principles of management?

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  • Question 4

    State any one principle of scientific management.

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  • Question 5

    'The understanding of business environment helps the managers to identify 'threats'.'' What is meant by threats here?

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  • Question 6

    'Business environment includes both specific and general forces.' List any four specific forces.

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  • Question 7

    Explain in one sentence how direction initiates action in management.

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  • Question 8

    Why it is said that 'controlling is continuous activity'?

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  • Question 9

    What is important while analysing deviations in controlling?

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  • Question 11

    Explain any two impacts of government policy changes on Business and Industry.

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  • Question 12

    Differentiate between 'policy' and 'rule' as types of plans.

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  • Question 13

    Why is staffing considered an important function of management in all types of organisations? State any three reasons.

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  • Question 14

    Explain the concept of 'Motivation' and 'Leadership'.

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  • Question 15

    Explain any two functions of 'marketing'.

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  • Question 17

    ''If we delegate the authority, we multiply it by two, if we decentralise it, we multiply it by many''. In the light of this statement explain any four points of importance of decentralisation.

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  • Question 18

    What is meant by 'Budgetary Control' as a technique of controlling? State any three advantages of it.

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  • Question 19

    What is meant by 'Money Market'? Explain any two instruments used in Money Market.

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  • Question 20

    'In today's commercial world, the stock exchange performs many vital functions which leads the investors towards positive environment'. Explain how by giving any four reasons.

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  • Question 21

    'Management is regarded as an Art by some, as Science or as an inexact science by others. The truth seems to be somewhere in between'. In the light of this statement explain the true nature of management.

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  • Question 22

    Explain any two techniques of Taylor's Scientific Management.

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  • Question 23

    'Internal sources of recruitment are better than external sources of recruitment'. Explain any five reasons in support of this statement.

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  • Question 24

    'Determining the relative proportion of various types of funds depends upon various factors'. Explain any five such factors.

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  • Question 25

    What is meant by Brand Name? State any four characteristics of a good Brand Name.

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  • Question 26

    What is meant by Functional Structure? State any five advantages of this form of organisational structure.

    OR

    What is meant by a 'Formal Organisation'. State any five advantages of this form of organisation.

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  • Question 27

    Explain any four semantic barriers of communication.

    OR

    Explain the role of supervision as an element of directing function of management.

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  • Question 28

    'Sound Financial Planning is essential for the success of any business enterprise'. Explain this statement by giving six reasons.

    OR

    You are the financial manager of a newly established company. The Directors have asked you to determine the amount of working capital requirement for the company. Explain any four factors that you will consider while determining the working capital requirement for the company.

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  • Question 29

    Name the element of marketing-mix in which a set of firms and individuals creates possessions, place and time utility and helps in market offering. Also explain any five important functions performed by this element.

    OR

    Identify and explain the promotional tool of marketing-mix which plays a persuasive, service and informative role and thereby link a business firm to its customers. Also explain by giving any four reasons how this tool helps in increasing the sales of businessmen.

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  • Question 30

    Reena purchased one litre of pure Deshi Ghee from a shopkeeper. After using it she had a doubt that it is adulterated. She sent it for a laboratory test which confirmed that the Ghee is adulterated. State any six reliefs available to Reena, if she complaints and the consumer court is satisfied about the genuineness of the complaint.

    OR

    Prakhar purchased an ISI mark electric iron from 'Bharat Electrics'. While using he found that it is not working properly. He approached the seller and complained for the same. The seller satisfies Prakhar by saying that he will ask the manufacturer to replace this iron. The manufacturer refused and Bharat Electricals decided to file complaint in the customer court.

    Can 'Bharat Electricals' do this? Why? Also explain 'who is the consumer as per Consumer Protection Act, 1986.

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